FAQ
Do you offer Free Shipping?
For our Australian customers, we offer flexible shipping options to meet your needs. For orders over $150 (after discounts), enjoy FREE regular shipping across Australia. If you prefer faster delivery, you can upgrade to Express Shipping for a flat rate of $10.00. For orders under $150 (after discounts), there is a flat rate of $12.95 for regular shipping. If you need your items sooner, Express Shipping is available at a flat rate of $20.00. This range of shipping options allows you to select the best fit for your budget and delivery timeframe.
Who can I talk to if I have a question about a product?
Feel free to reach out to us on Instagram at @SELFCARESOCIETYSPA or send us an email at hello@theselfcaresocietyspa.com — we’d love to hear from you!
Are your products cruelty-free?
Yes, we prioritise our furry friends in keeping cruelty-free products to ensure safe and environmentally friendly self-care experiences.
Shipping
Shipping
We aim to provide efficient service, which is why all orders are processed and shipped within 24 hours of being placed. This ensures that your items reach you as quickly as possible. Please note that orders placed on weekends or public holidays will be processed on the next business day.
Order tracking
Once your order is dispatched, you’ll receive an email with a tracking number so you can follow its journey right to your doorstep—ready for you to say, "nourish me!"
Get in touch
We’re here to connect and help with any questions or feedback you might have. Reach out to us on Instagram at @SELFCARESOCIETYSPA for quick updates and DM's, or send email at hello@theselfcaresocietyspa.com - We’d love to hear from you!